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Contact Us
Need help with an order, delivery, or refund request? Reach out and our team will respond as quickly as possible.
Dernière mise à jour : February 17, 2026
Vérifiez la FAQ avant d'ouvrir un ticket.
La plupart des questions sur la livraison, les remboursements et les paiements trouvent une réponse immédiate dans la FAQ.
Canal d'assistance
Email support with your order ID and request details so our team can help quickly.
Temps de réponse typique : within 1-2 business days.
Avant de nous contacter
- Have your order number ready.
- Include photos if reporting a damaged item.
- Review shipping and refund policies first for faster support.
- Check FAQ before contacting support for immediate answers.
Réponses rapides avant de contacter le support
Ces réponses répondent aux questions les plus courantes avant l'assistance et réduisent le temps d'attente des réponses.
How much is shipping?
Shipping cost is calculated at checkout based on destination, package size, and selected method.
How long does delivery take?
Most domestic orders arrive in 3-7 business days after dispatch. International orders usually arrive in 7-21 business days.
What is your return window?
Return requests should be submitted within 30 days of delivery for eligible items.